Privacy Policy

1. Information We Collect

Information You Provide Directly

When you interact with our website, contact us, or engage with our services, we may collect:

• Name, email address, phone number, and other contact information
• Social media profile information and platform handles
• Business information, follower counts, and engagement metrics
• Payment and billing information (processed securely through third-party processors)
• Messages, inquiries, and correspondence submitted through contact forms
• Information provided during consultations or onboarding processes

Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

• IP address, browser type and version, operating system
• Pages visited, time spent on each page, and referring URLs
• Device identifiers and technical information
• Geographic location data (country/city level)
• Clickstream data and navigation patterns

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, operating, and improving our social media management services
• Communicating with you about your account, services, and inquiries
• Developing and executing content strategies and marketing campaigns
• Processing payments and managing billing
• Sending service updates, newsletters, and promotional communications (with consent)
• Analyzing website performance and user behavior to improve our platform
• Complying with legal obligations and enforcing our terms
• Protecting against fraud, abuse, and security threats

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., email platforms, analytics tools, payment processors)
• Brand Partners: Only with your explicit consent for partnership and collaboration opportunities
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
• Protection of Rights: To protect the rights, property, or safety of Aloha Bella, LLC, our clients, or others

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. You may also opt out of analytics tracking by visiting Google Analytics Opt-out.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmissions
• Secure, access-controlled storage systems
• Regular security audits and vulnerability assessments
• Employee training on data privacy and security practices
• Incident response procedures for potential data breaches

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically:

• Client account data: Retained for the duration of the service agreement plus 3 years
• Contact form submissions: Retained for 2 years
• Analytics data: Retained for 26 months (Google Analytics default)
• Financial records: Retained for 7 years (legal/tax compliance)

Upon request, we will delete your personal data unless retention is required by law.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a portable, machine-readable format
• Objection: Object to processing of your data for direct marketing purposes
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent
• Opt-Out of Marketing: Unsubscribe from marketing emails at any time via the link in each email

To exercise any of these rights, please contact us at support@bellablush.vip.

8. Third-Party Services

Our website and services may contain links to or integrations with third-party platforms, including social media platforms (Instagram, TikTok, YouTube, Pinterest, X), analytics tools, and payment processors. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you use.

Our contact form uses Formspree to process submissions. By submitting the contact form, you also agree to Formspree's Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information without parental consent, we will take steps to delete it promptly. If you believe we have collected information from a minor, please contact us at support@bellablush.vip.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To submit a verifiable consumer request, contact us at support@bellablush.vip or call +1 (269) 441-5794.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Aloha Bella, LLC (Bella Blush)
• Address: 5830 E 2nd St Ste 6300, Casper, WY 82609, USA
• Email: support@bellablush.vip
• Phone: +1 (269) 441-5794